For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Radar Leisure Tech Limited of Pavilion View, 19 New Road, Brighton, East Sussex, United Kingdom, BN1 1EY.
What information do we obtain?
When you register for our service we obtain information that we gather to allow us to process your registration and to process any orders you may make. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by our service unless you register with us. The relevant information is then used by us, as well as our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.
We may also collect and process details of your visits to our site including, but no limited to, traffic data, location data, communication data, whether this is required for our billing purposes or otherwise and the resources that you access.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide aggregate information to third parties where it is necessary. These statistics cannot be used to identify an individual.
Native will not store credit or debit card information from payments made through our services.
How we use your personal data
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
Access and Use.
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to monitor your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to monitor your ongoing qualification to use such Services.
Internal Business Purposes.
We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
You can also “opt out” of receiving these electronic communications by clicking on the “Unsubscribe” link at the bottom of any such electronic communication.
Automatically Collected Information
In addition, our service may require collection of certain information automatically, including, but not limited to, the type of device you use, your devices unique device ID, the IP address of your devices, your operating system, the type of Internet browsers you use, and information about the way you use the these devices.
Other Collected Information
Native may also take other information. This includes, but is not limited to, questions regarding your tastes and preferences, used to build an improved service to the user.
Your control of personal information
The information you submit is within your complete control. All of this can be controlled by contacting us or updating your privacy settings.
We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
Do third parties see and/or have access to information obtained by the Applications?
Yes. We will share your information with third parties only in the ways that are described in this privacy statement.
We may disclose User Provided and Automatically Collected Information:
What are my opt-out rights?
You can stop all collection of information by the Applications easily by uninstalling the Applications. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile applications marketplace or network. You can also request to opt-out via email, at firstname.lastname@example.org.
Storing of your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Data Retention Policy, Managing Your Information
We will retain User Provided data for as long as you use the Applications and for a reasonable time thereafter. We will retain Automatically Collected information for up to 5 years and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Applications then we will do so. If you wish to do this, please contact us at email@example.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Applications to function properly.
We do not use the Applications to knowingly solicit data from or market to children under the age of 14. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve our Applications. Please be aware that, although we endeavour provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Third Party Sites
Access to information
The Act gives you the right to access the information held by you. Your right of access can be exercised in accordance with the Act. Any access request to provide you with the details of the information held about you will be supplied to you.
When creating an account we ask you to provide your name, an email addresses and a password. To create an account you do not have to provide us with your real name or an email address that identifies you but if you wish to use that account to buy or sell tickets we will need to know your real name and billing details so we can process your transaction.
If you contact us with a general query you can also do so anonymously but if you wish to discuss your account with us we will ask for information to identify and verify your account.
If you have any questions or complaints about this Policy or any privacy concerns, or would like to request copies of the information we hold about you, please contact us at email@example.com. Please do not include your credit card number or other financial or sensitive information in your email.
To correct, amend or update information you have given us, or in order to withdraw a consent you have given us you can contact us as well at firstname.lastname@example.org